Replacement and Refund Policy

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If you are not entirely satisfied with your purchase, we are here to help.

Replacement

You have 7 calendar days to return an item from the date you received it.
Provide a feedback as soon as your order is delivered to you.
To be eligible for a return for replacement, your item must be unused and in the same condition you received it.
Your item must be in original packaging.
You have the official receipt or the proof of purchase.

Terms and conditions apply. Not applicable to:

1) order cancelled – due to change of mind or no longer needed
2) if error/mistake on the print media or material is due to client’s misinformation
3) any mistake in any form on the design printed/produced after the layout or material is approved by the client
4) lost package caused by the courier company.
5) delayed delivery caused by the courier company.

Note: we will always refer to the formal quotation for the specifications and terms.
Finality of product replacement is in the discretion of 2080 PH Printing, Inc.

 

Refund

Terms and conditions apply. Not applicable to:

1) cancel or change of order, if the materials or raw materials are produced/purchased – due to change of mind or no longer needed
2) if error/mistake on the print media or material is due to client’s misinformation
3) any mistake in any form on the design printed/produced after the layout or material is approved by the client.
4) any work rendered for a particular transaction will be charged accordingly (ex. design layout has started)
5) provide bpi account if refund is applicable.
6) in the absence of bpi account – refund charges will be shouldered by the client or will be deducted to the amount to be refunded (ex. remittance charges)
7) lost package caused by the courier company.
8) delayed delivery caused by the courier company.

Note: we will always refer to the formal quotation for the specifications and terms.
Finality of refund is in the discretion of 2080 PH Printing, Inc.