1st option: Use Add to Cart Button.

• Use the “Add to Cart” button on the website for listed products.
• Follow the prompts to complete the order.
• Submitting the order requires review. After reviewing your order details and files, you will receive a quote and invoice.
• Using the add to cart button is available only for products listed on the website. Otherwise, please use alternative methods.

2nd option: Order via Viber, Email, or Messenger:

• Contact us via Viber at +639478050000
• email at cs@digitalprinting.ph
• chat on Messenger: Digital Printing Ph

Please provide the following information:

Order Details:

• Merchandise
• Quantity
• Files or download link
• Target delivery date, if applicable
• Other relevant details

Customer Info:

• Contact person
• Company name
• Delivery address
• Barangay & zip code
• Email address

Quotation and Payment Invoice Guidelines

Quotation Inclusions:

1. Product/s and quantity
2. Specifications and file requirements
3. Price and applicable charges like layout fee
4. Production time
5. Payment method and terms
6. Delivery information including charges and transit time
7. Other business terms and agreements
8. Pertinent information for transaction completion

We advise reviewing the quotation before proceeding with payment.

Payment Invoice Inclusions:

1. Client’s information
2. Payment invoice number and order number
3. Product details, quantity, prices, and total amount
4. Delivery charge and other applicable charges (e.g., PayPal charge)
5. Total amount due
6. Payment method and terms
7. Our payment information (bank details, PayPal email address, etc.)
8. Other business terms and agreements
9. Pertinent information for transaction completion

We recommend reviewing the payment invoice before making payment.

How to Pay?
Payment details are provided in the Invoice.

• Bank Transfer: We accept payments through UB corporate account, BPI, BDO, and LBP.
• Allow clearing of check  before we send a payment confirmation
• You can also settle payments through GCash or Maya.
• For credit card payments, we offer the convenience of PayPal.

Payment terms:

• 50% down payment to queue your order
• 50% remaining balance to be fully paid before shipping
• Full payment is required for editing and layout services.
• A 70% down payment may be required for certain transactions.
• Cash on delivery (COD) is not permitted.

Paypal payments:

• Client shoulders the receiving Paypal charges.
• For every transaction – additional 5% (of net amount) + P15

Report your payment:
We require that you send your proof to any of the following:

• Contact us via Viber or Whatsapp at +639478050000
• email at cs@digitalprinting.ph
• chat on Messenger: Digital Printing Ph

Additional info:

• An order is only valid when payment is received and confirmed.
• An order will only be shipped out for delivery when payment is received and confirmed.
• Full payment is required before the initial delivery — for requested batch deliveries.
• A Service Invoice will be issued and included in the package/delivery.
• Shipping charge is not included in the Service Invoice.

Disclaimer: GoGet.Business Inc. does not have agents authorized to collect payments unless specified in the payment invoice. Please refer to our official email address and Facebook page to avoid fraud and scams.

To ensure timely production and avoid delays, we require all files to be complete before we begin the process. The quoted production lead time starts only once we receive all necessary files and payment. For example, if you are quoted 5 days for production, this period starts only when we have all complete files.

Please note that if files are submitted late, the production timeline will be adjusted accordingly. We understand the urgency of your orders, but incomplete files significantly delay our process and can lead to unrealistic delivery expectations.

Your cooperation in providing complete files on time ensures a smooth production process and timely delivery of your order.

Production Time:

• *Minimum of 10 working days; and could be longer depending on your order details
• Excludes Sundays and holidays.
• Delivery time will be specified in the quotation.
• Production lead time starts on the next business days after the payment confirmation; and only if, your files are complete.
• Orders will be sent out after the quoted production lead time.

Note: Production Lead Time and Delivery Transit Time are separate. The time required for production is different from the time required by the courier to deliver your order. Both production lead time and delivery transit time are provided in the quote.

For those opting for the free design layout:

• Initial layout will be sent within 24-48 office hours after payment confirmation.
• Provide complete files to avoid delays in sending.
• Significant design changes will incur additional charges
• Production lead time starts once layout has been approved; and only if files are complete.

*minimum – the least; maximum – the most

We provide delivery services anywhere in the Philippines via courier and also accommodate international deliveries. Please note that we are not affiliated with any courier company; we utilize their services to ensure your orders are delivered to you on time.

Delivery Time:

• Orders will be shipped out following the quoted production time.
• Delivery via J&T nationwide. No pick-up options.
• We do not accommodate rush deliveries.
• Estimated transit time of 5-7 business days. Allow transit delay.

IMPORTANT:

If you have a specific target delivery date, such as for an event, please specify it when placing your order. This allows us to determine if we can complete the printing and meet your timeline.

We adhere strictly to our quoted production period. If this period does not align with your timeline and you did not review it, we are not liable for missing your target delivery date if it was not properly communicated before the order was placed.

Additionally, we are not responsible for delays caused by couriers or forwarding companies.

Note: Production Lead Time and Delivery Transit Time are separate.
The time required for production is different from the time required by the courier to deliver your order. Both production lead time and delivery transit time are provided in the quote.

Published Rates Equivalence: Our published rates are determined by specific specifications and terms. For custom requirements, please request a quotation with complete details.

Complete Information Importance: Providing complete order details is crucial for:

• Determining material/product availability
• Estimating production lead time
• Applying appropriate payment terms
• Calculating delivery charge and transit time
• Clarifying design specifics
• Addressing any other pertinent details

One-Piece Purchases:

• We do not provide sample merchandise.
• You can order 1-piece printing for products and services without a minimum order; fees, specifications, terms, and file requirements apply.
• Please note that requesting one-piece printing for samples is not applicable for products with a minimum order quantity.

Layout Service:

• Provide complete design details and mock-up, including theme, colors, text, font styles, etc.
• Layout fee is determined based on design specifics and may vary per product.
• Any conceptualization service provided will be charged accordingly.

Remember to review quotations before making payment. We do not offer rush printing; all orders are scheduled.

For any inquiries regarding the ordering process, please contact us via email or chat.

Video the unboxing of your order. We will not honor count discrepancy claim, lacking items and damages if there is no video proof.

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Refunds are not applicable in the following cases:

• Change of mind or no longer needed.
• Errors or mistakes due to client’s misinformation.
• Errors or mistakes in the approved layout or material.
• Incomplete files or delays caused by incomplete files.
• Delays caused by client’s failure to respond or provide necessary information on time.
• Lost package or delayed delivery caused by the courier company.
• Any work rendered for a particular transaction will be charged accordingly (e.g., design layout has started).
• Unclaimed items and incomplete transactions are not eligible for refunds.
• Any instances and circumstances caused by force majeure*.
• Color variations due to the nature of printing and differences between on-screen and printed colors.
• The final decision regarding refunds is at the discretion of GoGet.Business Inc.

*Force majeure refers to unforeseeable circumstances that prevent someone from fulfilling a contract, such as natural disasters, wars, or other events beyond human control.

For replacement and refund:

• Video unboxing.
• Please provide feedback within 24 hours after receiving your order.
• You have 7 calendar days from the date of receipt to return an item.
• To be eligible for return or replacement, the item must be unused and in the same condition as when you received it.
• You must provide the official receipt or proof of purchase.

Unclaimed Items:
All items unclaimed, due to reasons including but not limited to incomplete files, non-payment, or unavailability to receive the package, shall be forfeited after 30 days.

At DigitalPrinting.Ph (GoGet.Business Inc.), we take data privacy seriously. Here’s how we ensure the protection of your information:

• We strictly adhere to data privacy laws.
• We only collect necessary information to fulfill orders, including names, company names, delivery addresses, email addresses, mobile numbers, and files required for printing.
• Your provided files and information are kept confidential; we do not share them with third parties. Compliance with the law is paramount.
• While we take precautions, we cannot guarantee the security of external platforms like Google Drive, WeTransfer, social media, and email services. We are not liable for breaches or leaks on these platforms.
• Rest assured, we employ SSL on our server and utilize 2FA for email and social media accounts to enhance security.

Your privacy and security are our top priorities. If you have any concerns or questions about our data privacy practices, please don’t hesitate to reach out to us.

Usage of Files, Designs, and Company Images Policy:

To ensure the integrity of our printing services and protect the interests of our clients, we enforce the following policy:

• Printing requests will only be accommodated for company transactions or endorsed by a contact person from a previous transaction.
• If the previous contact person is no longer affiliated with the company or group, the requesting individual must be a verified representative of the company.
• We prioritize maintaining the confidentiality and security of all files, designs, and company images entrusted to us.
• This policy aims to prevent unauthorized use of company materials and safeguard the privacy of our clients’ assets.

We appreciate your understanding and cooperation in upholding these measures to maintain the trust and confidentiality of our clients’ information. If you have any questions or need further clarification, please feel free to contact us.